Terms of Use

CarVerity.ai provides digital reliability assessments for UK vehicles using a combination of:

• Official DVSA MOT history
• DVLA vehicle enquiry data (where available)
• Our own repair-cost and defect-pattern datasets
• Our deterministic scoring methodology

The service is designed to support your decision-making when buying or evaluating a used vehicle. It is not a replacement for a mechanical inspection or professional advice.

CarVerity.ai provides digital content under the UK Consumer Rights Act 2015. This means:

• Once a report is generated, your right to cancel does not apply, because digital content has been delivered.
• You are entitled to a refund only if the digital content is faulty, misdescribed, or cannot be generated due to a technical failure.
• If a report is successfully generated, it is usually non-refundable.

Payments for single reports or bundles are processed securely by Stripe. Prices:

• Are shown in pounds sterling (GBP)
• Include any applicable taxes
• May change from time to time

A purchase is considered complete when Stripe confirms your payment and a report or credit bundle is successfully assigned to your account.

If you purchase a bundle, credits are added to your account immediately and may be used at any time while your account remains active.

Fraudulent payments, unauthorised card use or chargebacks may result in suspension or deletion of your account.

CarVerity Ltd grants you a personal, non-exclusive, non-transferable licence to use the reports you generate.

You must not:

• Resell, republish or commercially distribute reports without permission
• Reverse-engineer, copy, or recreate our scoring logic or datasets
• Train AI models using our outputs or data
• Bulk-extract or scrape content
• Generate derivative datasets from our reports

This licence ends when your account is deleted. All intellectual property rights in CarVerity.ai remain ours at all times.

CarVerity.ai relies on external public data sources, including but not limited to:

• DVSA MOT history
• DVLA vehicle enquiry data
• Public mileage and defect records
• Aggregated repair-cost datasets

Because CarVerity.ai provides digital content:

• If a report was generated successfully, it is typically non-refundable.
• If a genuine technical issue prevents a report from being generated, we will review your case and may issue a refund.

We do not issue refunds for:

• Reports produced with incomplete or inaccurate third-party data
• Misinterpretation of the score or explanation
• Change of mind after purchase
• Duplicate purchases caused by user error

If you believe a payment was incorrect, contact us at support@carverity.ai.

You must use CarVerity.ai responsibly. You must not:

• Attempt to copy, extract or scrape the scoring system or data
• Use automated tools, bots or scripts to generate unlimited reports
• Harm, overload or interfere with our servers
• Use the service for illegal purposes
• Use false, misleading or fraudulent registration numbers
• Provide false identity or payment information
• Circumvent security or access controls

We reserve the right to suspend or terminate accounts that violate this policy.

AI is used only to generate a plain-English summary of the scoring result.

Important notes:

• AI summaries may contain occasional inaccuracies
• AI providers do not receive your name, email or full report history
• Vehicle data may be temporarily processed to produce the summary
• Data processed by the AI provider is not used to train public models

You must not rely on summaries as professional advice.

We aim to keep the website available at all times, but we cannot guarantee:

• Uninterrupted access
• Freedom from errors
• Availability during maintenance
• Availability during failures of DVSA, DVLA, Stripe, Supabase, Vercel, OpenAI or other third-party providers

We may suspend or modify the service for maintenance, upgrades or security reasons.

CarVerity Ltd owns all:

You gain no ownership rights by using the platform.

To the fullest extent permitted by law:

• We are not liable for losses resulting from reliance on reports, including financial loss, missed opportunities, vehicle defects or repair costs.
• We do not guarantee that a vehicle will not go wrong.
• We do not guarantee accuracy or availability of third-party data.
• We are not responsible for indirect or consequential losses.

We may suspend or terminate your account if:

• You breach these terms
• You misuse the service
• You make fraudulent payments or chargeback attempts
• You bulk-extract or scrape content
• We are required to comply with legal obligations

You may delete your account at any time via the Contact page or by emailing support@carverity.ai.

If you have any questions about these Terms or how they apply to you, you can contact us at:

support@carverity.ai

You may also use the Contact page on the website.